Best Buy Store credit card through HSBC gone bad
A customer tells us about his Best Buy Store credit card, also financed by HSBC: “I signed up for Best Buy card and there was a question would you like to sign up for master card. No terms and condition nothing. Then on the statement I found out it has 19% APR and my credit score is pretty good, next year for no reason no late payments nothing they increased it to 22% and put $99 annual fee.
When I called them to close the account the said they will waive it and send me Best Buy gift card. it has been going on for 3 years, this year in october the same story, I called them and wanted to close the account.
I was going to refinance my house so I did not know how it is going to affect my score, Customer service rep. said I can close it anytime , decide and call back, that they will wave the fee. I called today, they told me i have to pay that $99, no excuses. I have closed the account and have to pay 99 fee for nothing. Just because I listened to them and called back. Is there any way I can get help, is it my fault? Is there any lawyer or anybody who can help me?”
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