Jennifer in Missouri said: “I have a David’s Bridal account with HSBC. For the past year and a half, I have been paying the amount due on time; however, HSBC continually charges me over the limit fees and late fees, even though my payments are on time and over the minimal amount. No phone calls to HSBC are answered, and only after my husband sent a notarized letter to the fax and mailing address did they stop calling me every day. I have it documented that back in May, they called my cell phone 6 times…in ONE day, and my payment had already been processed for that month.”
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