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You're browsing: Complaints » Payment Issues, Rate Increases » Article Title: Online payments to HSBC take 2-3 days from HSBC’s own website
22
Oct
Online payments to HSBC take 2-3 days from HSBC’s own website
Watchdog

SD in North Dakota said: “HSBC credit card services and HSBC Bank out of Nevada are scams and rip-offs! They are raising the rates to 24.99 and 29.99%! I started making credit card payments online for the first time and did not realize that it takes 2-3 days to post payment to account.

I doubled the payment on the due day and the payment won’t be posted until midnight the following day so they charged me a $39.00 late fee! When I noticed this action I called the HSBC customer service telephone number on the back of the credit card and they told me they could not waive the charge.

I have cancelled the card and will pay off the debt and will never recommend their credit cards to anyone. I will not do business with a bank that takes advantage of people in such a manipulative manner.”

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  5. HSBC policy - pay 2 days early or payment is late

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