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You're browsing: Complaints » Fraud Issues » Article Title: HSBC keeps insurance money while homeowner see nothing
17
Jul
HSBC keeps insurance money while homeowner see nothing
Watchdog

DP in Texas said: “I have so many problems dealing with HSBC I don’t even know where to start. They have received over $50,000 from two insurance companies for Hurricane Ike damages which they refuse to release to me. My husband died last year and I paid for the home repairs out of life insurance money. Now I cannot make my July mortgage payment because they have all my money.

How can this be legal? I can’t understand the monthly statements. I keep getting charged for forced placed insurance even though I have sent them copies of the policies I have paid in full for. The original loan was for $153,000 nine years ago; last week the pay-off amount was $259,000!

The loan was modified last August but yet my interest rate is still 12.25 and the monthly payment has increased from$1600 to $2400 and I don’t know the reason why.”

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  4. HSBC mortgage automatic debit takes money every 20 days
  5. Consumers hear and think what benefits them, one says

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