AB in Illinois said: “I purchased a TV from Best Buy on a “no interest for 24 months” program. At the end of the 24 months, I paid off the balance via the online payment system. The system confirmed my total payoff of approximately $1,100 if paid by 3/12/2009.
I submitted my payment for that date. I recieved a statement two weeks later indicating that I owed interest or the 24 months totaling $848. When I called, the representative told me that my promotion period actually expired on 3/3/2009 and that my payment was late.
I argued and they offered to cut the amount in half. I refused and have reported them to every consumer group I can find. This is extremely unethical and I refuse to pay them another dime.”
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