Bill paid off, then got a new bill from HSBC
JD in West Virginia asks: ” I wanted to pay off my HSBC credit card. My due date was 12/19. My payment IN FULL of the entire “new balance” on my bill was posted/credited to my account by them on 12/05, a full two weeks before it was due. I was very surprised today to receive in the mail a billing statement from them with an amount due of $4.10, since I had completely paid the bill last month and made no new charges.
I called customer service and spoke to a rep from India (I think) and she informed me that this bill was for interest charged on my account from 11/25 (the start of my billing cycle) until payment was posted on 12/05. If the balance is paid by the due date, how can they still charge interest? Is this legal?”
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I paid off my HFC loan this month in full. Yet when I happened to check my account, there is FIFTY CENTS due! How can that be?
Then I get a bill in the mail claiming I owe $20 for the account to be closed and paid off claiming “late fees and/or interest charges.” Are they kidding? Do people just pay this amount so HFC can rake in millions? And what’s with the fifty cents anyway??
I refuse to even pay fifty cents that I do not owe. I paid off the balance and that is that. As previous poster asked “Isn’t this illegal”??????