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You're browsing: Complaints » General Issues » Article Title: HSBC credit card credit limit reduction leaves person stranded

CL in Texas said: “I just tried to order something online with my HSBC account and it was declined due to being over limit. I was shocked as I had recently made a $400 payment to cover this and several other things that I need to buy. So I logged onto my account and found that they had reduced my credit limit by the $400 I had just paid! So now I have no way to pay for these items, including one that is scheduled to hit it in the next couple of days.

It looks like I’ll probably have to cancel my membership in this since I won’t be able to pay for it. As far as I’m concerned, they just stole my money, since I only put it on the card to clear that amount to pay for these things. Now I have no way to pay for them. I have had this card for about 5 years and have never been late with a payment. Now I will have to start paying for everything with a check card, which I hate, as I cannot risk this happening again. I have cards with a couple of other banks but can’t take the risk that they might do this same thing. This is really a nightmare.”

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