HSBC customer Laura said “I want to thank you for this number. I called and was very pleasantly helped by the CEO’s senior admin. The company had reported 30 days bast due on my credit and that never happened. It has resurfaced again and yikes one late item even on immaculate credit can do great damage. I called the CEO’s office because the supervisor I talked with did not care about my credit or that her company had wrecked it and she was going to do nothing to fix it. Tony TM1 if that is really her was not very nice. How she got to be a supervisor I don’t know.
Category: Credit Report Issues
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JG in California said: “I lost my job in August 2009 and as soon as I found out I called and wrote HSBC immediately to work on protecting my credit as well as my car. Here is what I wrote;
Category: Auto Loan Issues
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LW in California said: “My 92 year-old dad just passed away and we discovered Dad took out a 72 thousand dollar 10% loan with HFC when he was 80 yrs old. This is a 30 year loan. No, there was no life insurance policy. Who gives an 80 year old man a 30 year loan unless they are a predator? Did they really think Dad would live to be 110?
Category: Foreclosure Issues
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RG in Arkansas sent this short but very telling complaint. If it pertains to you please use caution. RG said “HSBC – Account Secure Plus refuses to pay claim on completely disabled man because he was self employed.”
Category: Insurance Issues
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LA in Pennsylvania said: “We have been trying to work with Beneficial to reduce our interest rate since September 2008 when they consolidated the 3 loans we had with them, including a mortgage. We also have repeatedly asked for a copy of our appraisal completed at that time.
Category: Mortgage Issues
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