Regarding our article titled ‘17 days away from retirement at HFC / HSBC Finance’ we received more information:
Well, it’s about time that there is some apparent accuracy in the reporting of what happened on that gloomy Thursday, a few weeks ago. I have knowledge of the firing that took place. As a matter of fact, I have been asked to look into the matter because there appeared to be (to those employees impacted) some improper actions involved.
My initial response was understand this entity is no longer Household (an American institution) but HSBC (an international conglomeratesimply stating they have probably straddled the fence with legitimacy of this particular matter but the individuals involved probably don’t have a leg to stand on (literally).
Individuals in Virginia were advised, as has been previously stated, that they could reapply, when they had tons of new hires in the collections department that have been brought onboard as recently as a month before. This Care site (as it was called) was reported to have rendered stellar performances for the last 2 years in spite of the economic downturn within and without the Card Services business. It was stated by the same bigwig that told the employees they no longer had a job that this was still a very productive site; as a matter of fact the number 1 site for the past eight months.
With the results that this site was generating the question is asked, ”Why the number one site?” Hereis the plausible (and the most likely) answer. When asked about the tenure of the employees of this site, the response was that this was probably one of the most tenured sites with the greatest seniority. By getting rid of this site alone you could probably generate between 2-3 times more slots than you could had those seasoned employees remained.
HSBC had done some cross-training in the past under the One-HSBC brand, which means they were developing whatis called Universal Representatives. To transition those employees at the Chesapeake site would mean that they would still be granted the same pay but with a greater skill-set posting.
There were quite a few who were weeks away from retirement in this group and from what I’ve reviewed on this site already it doesn’t look promising that this will be a battle that is winnable or defensible.
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