Let’s catch up on a few comments. Here is the first one: “HFC is laying off productive employees. They don’t have the products to sell to consumers that they are soliciting. The marketing department is soliciting to all the wrong clientel. Consumers call into the branch with offers and high hopes. The credit is pulled and DECLINED.” Speaking to the same issue, another person said “We all basically know the branch based consumer finance business of old is on its last leg. We know we have few options in this contracting economy and we’re tired of virtually no upside, no earning power and always being caught in the middle with nothing good to sell to our people.”
This morning we heard “AE’s in arizona are begining to be optimized.” Another person who wrote to us about Massachusetts said “Today, the company terminated different employees within the state. It is unknown as to how many of my colleagues were fired today. When will it stop?”
And finally a report from California told us of a person who lost their job, fell behind on their car payments, and never received a notice or phone call from HSBC. What makes the report interesting is what’s happening over at HSBC Auto Finance. Since HSBC said they were shutting down the entire operation, phones go unanswered and calls are not returned. It is hard to stay motivated. I worked that way for six years, and believe me I know how hard it is to keep smiling when there is less to smile about.
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