This menu shows you other areas of this website and various areas of interest. It is a quick locator.
You are currently in a library. This takes you to the top level of Household - HSBC Watch consumer advocates and watchdogs
This takes you to the complaints library and all recent complaints about HSBC, HFC, Beneficial Finance, and their merchants since 2007
Monitor the latest news about HSBC Plc, HSBC USA, the bank and HSBC Finance Corp from around the world in this watchdog area
See articles, stories, and complaints about HSBC and Household International since 2005 in this interactive library
Submit your complaint to our watchdogs. We perform trend analysis and need your help. Complaints are noted by type and processed
Get help with this one-click form just by entering your zip code in this form. You can even contact the media

Archive for the Category »Stop Abuse 2009 «

Every now and then Household – HSBC Watch receives a follow-up email about a success story. It is a great way to end the year. You can read this man’s original complaint from years ago, sent to us immediately after the death of his mother. The complaint was about Beneficial Finance. more…

By a vote of 39-29, mostly along party lines, the House Financial Services Committee approved a measure establishing a Consumer Financial Protection Agency to monitor mortgages, credit cards and other consumer financial products.

more…

HSBC customers often ask difficult questions – but questions demand answers. Specifically, we want to know the number of days in the HSBC billing cycle. For over ten years we have had questions about timely application of payments. Something is wrong at HSBC credit card operations. Here is an example:

more…

Does this seem strange to you, or is it another case of regulators sleeping at their desks?

From February 2005: more…

The days of credit card abuse may be numbered, putting extreme pressure on what remains of HSBC Finance and HSBC’s credit card business.

more…