HSBC Talking Point 2005 - How It Came Out
While 2004 proved interesting to analysts and regulators 2005
should be very interesting for consumers. A RICO suit
stills hangs over H&R Block and Household
International. Effective 15 December 2004, Household
International is now called HSBC Finance Corporation. The
Account 98 scandal hangs over HSBC, and Kofi Annan's Oil
For Food investigation of Iraq looms over HSBC Plc.
HSBC Watch (this website)
was told of thousands of attorney general complaints
regarding Household - aka HSBC Finance Corporation.
Documents suggest that between mandatory binding
arbitration, wording in the $484 million nationwide
predatory lending settlement, and wording in the $11
million Shea v Household settlement HSBC feels immune
from further customer retribution and lawsuits.
Consumer reports filed
with HSBC Watch (this website) indicate new trends, or a
failure of compliance officers and training programs to
stop old trends which already resulted in suits and
settlements. Without admitting nor denying that certain
incidents took place it is bold of HSBC to continue
abusing the consumer in the same manner. To do so is not
without legal precedent however, as seen in our document
"The History of Predatory Lending With an Emphasis
on Household International and HSBC Finance
Corporation."
In 1998
California's Department of Corporations sued Household
International to stop Household from charging excessive
administration fees after the company admitted to 36,000
instances where it had violated state lending laws and
violations. In 2001 California sued Household again after
discovering that not only did Household fail to comply in
1998, but began even more abusive lending practices and
passed these practices on to sister company Beneficial
Finance.
Thus we have the
precedent, current consumer reports, trend analysis and
database analysis for 2005. Inner City Press, Community
on the Move, Acorn, and Household - HSBC Watch continue
to scrutinize HSBC every day, 24/7, because of Household
International aka HSBC Finance Corporation. HSBC Watch
(this website) continues to contact, help, and advise
regulators and attorneys of consumer reports that are
either disturbing, that show a trend, or that display
some type of possible illegal activity.
Let us clarify the term
"illegal activity." We use the term when
something as simple as a violation of Regulation Z truth
in lending is reported. HSBC staff should be well trained
and competent in understanding Regulation Z. Some of our
emails and phone calls indicate that customer service
staff are very knowledgeable but supervisors may distort
customer service issues. At times the term "illegal
activity" may go well beyond truth in lending, but
for legal reasons we neither imply nor suggest such on
this website.
TALKING POINT
2005 - BEST BUY CREDIT CARD
HSBC Watch thinks someone
will challenge the period of 10 years during which
Household International perpetrated Shea v Household, and
as such, someone will perhaps file a RICO suit against
Best Buy, more than 60 other merchants, and HSBC Finance
Corporation. The legal precedent is a RICO suit against
H&R Block and Household. Since Household (aka HSBC
Finance Corporation) paid a percentage of collected
amounts to the merchants as ongoing compensation, each
merchant benefitted from Shea v Household. Also to be
considered is that if Shea v Household drastically
reduced ongoing compensation it would effect merchant
earnings. Conversly, if merchants knew of Shea and
condoned it the merchant also knew why earning fell off.
Another possibility exists - that Shea v Household did not
deter or stop abusive predatory practices.
TALKING POINT
2005 - ANOTHER NATIONWIDE SETTLEMENT
HSBC Watch conducted
interviews with state Attorney's General in 2004. An
inordinate number of complaints exist in almost every
state, many of which confirm reports sent to HSBC Watch
by consumers. Trend analysis suggests that even though
revenue is down at HSBC Finance Corporation aka formerly
troubled predatory lender Household International, some
practices may still exist which may cause problems for
HSBC in 2005.
TALKING POINT
2005 - HSBC REPUTATION - DARFUR, OIL FOR FOOD, AND
FUNDING OF SUICIDE BOMBERS
Although HSBC guards its
reputation they did purchase Household International. Now
called HSBC Finance Corporation, the troubled predatory
lending subsidiary brought enough trouble to HSBC in 2004
including a huge drop in overall earnings. HSBC's
purchase of Household International is what causes
Americans to look closely at issues such a genocide in
Darfur, HSBC's Account 98 link to suicide bombings and
terrorism, and the United Nations Oil for Food
investigation, which is also being followed closely by
Bill O'Reilly and Fox News. In 2005 investigators will
follow almost US$20 million from the Sadaam Hussein
regime. In fairness to large worldwide banks HSBC Watch
realizes it is difficult to monitor every bank account.
It is because of Household International's disregard for
the California Department of Corporation order, disregard
for HSBC compliance officers while perpetrating Shea v
Household, and other documented cases of total disregard
for authority that investigators watch HSBC closely. It
is part of the cost of doing business. Watch for
startling developments in 2005.
If there is a proven link
between between suicide bombings, Saddam Hussein, or
terrorism, some consumer advocates will make an immediate
and strong plea for termination of an agreement between
UMUC (University of Maryland) and HSBC Finance
Corporation underwhich Household claims to offer
financial training for the United States military. UMUC
has a government contract to provide college courses to
the United States military.
TALKING POINT
2005 - RACKETEERING (RICO) WITH H&R BLOCK
Many believe 2005 will be the
year the predator will become the prey. Now that profits are going to the
United Kingdom, regulators and lawmakers will scrutinize
how those profts are made. Others wait to see how
Household and Block's RICO suit will effect both
companies and what precedent will be set.
TALKING POINT
2005 - M&S MONEY, MARKS & SPENCER
Before HSBC acquired
Household International many US consumer organizations
opposed the acquisition on the grounds that they opposed
the exportation of predatory lending practices to other
countries. Advocates and opponents of predatory lending
will watch the situation carefully with regard to credit
card processing in the UK. If the same PREVIOUSLY-USED
tactics witnessed in the US manifest themselves in the UK, and
if HSBC Watch receives reports of a similar nature from
consumers it will be reported immediately.
SUMMARY
We ask consumers to send
trouble reports and consumer experiences in the years to
come. Write your report in the appropriate forum. If your
experience resulted in a bankruptcy consider writing a
report in Google Groups under alt.bankruptcy and
alt.consumers.experiences. These groups are monitored and
pulled into websites. Don't disclose personal
information, but do mention the name of the companies
involved. Prevent other consumers from falling into the
same trap and help regulators see trends. It's one way to
turn a negative into a positive.
Household - HSBC Watch will continue our efforts for you
in 2007 and beyond. We will watch our talking points for 2005 to see
how the issues develop. New trends will be added as we
see them.
Thinking of making a debt settlement offer? See common 
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.